Privacy Policy
Effective Date: October 14, 2026
Version: 2.0
1. What This Covers
This Privacy Policy explains how Our SageBridge LLC collects, uses, and protects information in the Our SageBridge app during the pilot program. The product is in active development, and this policy describes the pilot as it operates today.
See our Terms and Conditions for the terms that govern your participation in the pilot.
2. Information We Collect
We collect the following information:
- Account and contact information, such as your name, email address, mobile phone number, and date of birth
- Health-related information you enter, such as medications, appointments, and doctor visit notes
- Calendar, scheduling, and task information
- Information you provide by voice or in free text, which may include health information
- Information generated through your use of the service, including usage and device information
- Any other information you choose to provide
You choose what to enter. Supporters you invite may also enter information in your account.
3. How We Use Your Information
We use your information to provide, maintain, and improve the service, to communicate with you about your account, to protect against fraud and misuse, and to comply with law.
By participating in the pilot, you agree that information you enter may also be used to assess the accuracy of and improve our AI features. Protected health information will be used for this purpose in compliance with HIPAA requirements.
4. Mobile Information and Text Messaging
You provide your mobile phone number when you set up your account, and you choose separately, in the app, whether to receive text messages at that number. Choosing not to receive text messages does not prevent you from using Our SageBridge. You can change that choice at any time in the app, or reply STOP to any message.
We send text messages about your account and your use of the service, such as reminders, notifications, and one-time passcodes used to verify your identity when you sign in. Message frequency varies based on your account activity and the reminders you set up. Message and data rates may apply. Reply HELP for help, or contact us at info@oursagebridge.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How We Share Information
These are the situations in which we share your information:
- With service providers that perform services on our behalf, such as cloud hosting, data storage, and AI processing. These providers act only on our instructions and may not use your information for their own purposes.
- With an outside service you connect. Information you send to that service through the connection is governed by your agreement with that service rather than this policy.
- When required by law, or to protect the rights, property, or safety of our users or others, or to prevent fraud or misuse.
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
6. Family Access
You decide which family members and supporters to invite, and you can revoke their access at any time.
Supporters can help you use Our SageBridge. They may view your information, help you keep it current, and make entries on your behalf. Supporters reach your information through their own account. Their access comes from you and ends when you end it.
7. Nevada Residents
We do not sell your information. Nevada law gives Nevada residents the right to submit a request directing a business not to sell their covered information. To submit a request, contact us at info@oursagebridge.com with the subject line “Nevada Opt-Out Request.”
8. Data Storage and Security
We apply HIPAA-equivalent protections as our baseline standard across all data in our system, regardless of category. These protections apply to data in our systems and to the service providers that perform services on our behalf.
We use reasonable administrative, technical, and physical safeguards to protect your information.
No method of transmission or storage is completely secure. We cannot guarantee the security of your information, but we take reasonable steps to protect it.
9. How Long We Keep Your Information
We keep your information for as long as needed to provide the service, and as required by law.
You may request deletion of your information at any time. We will delete it except where law requires us to retain certain records.
10. Your Choices and Rights
You can view and correct the information in your account, choose whether to receive text messages, turn connections on and off, and invite or remove supporters at any time in the app.
You may also request a copy of your information, ask us to correct it, or request that we delete it. To make a request, contact us at info@oursagebridge.com. We may need to verify your identity before responding.
11. Age
Our SageBridge is for adults. You must be 18 or older to create an account. We do not knowingly collect information from anyone under 18.
12. Changes to This Policy
We may update this policy as the product develops. We will post the updated policy on this page with a new effective date, and we will make reasonable efforts to notify you of material changes.
13. Contact Us
Questions about this policy or your information:
Our SageBridge LLC
info@oursagebridge.com